Health Claims & Service

RTO/ERO has partnered with Johnson Inc. as our Plan Administrator to provide claims and administration services to our members. Their commitment to you is “never less than our very best”.


Johnson Inc.

Plan Benefits Service

18 Spadina Road - Suite 100 Toronto ON M5R 2S7

416-920-7248 (Toronto area) - 1-877-406-9007 (toll free) - 416-920-0939 (fax) 


Plan Benefits Claims

1595 16th Avenue - Suite 700 Richmond Hill ON L4B 3S5

905-764-4888 (Toronto area) - 1-800-638-4753 (toll free) - 905-764-4041 (fax)


Allianz Global Assistance

From Canada or the U.S.: 1-800-249-6556 (toll free)

From Other Countries: 519-742-6683 (ask the operator to reverse the charges) 519-742-2256 (fax)

Mailing Address: Allianz Global Assistance P.O. Box 277 - Waterloo ON N2J 4A4 (website)


RTO/ERO Health Services and Insurance Committee

Attn: HSIC Chair

18 Spadina Road - Suite 300 - Toronto ON M5R 2S7

416-962-9463 (Toronto area) - 1-800-361-9888 (toll free) - 416-962-1061 (fax)


Your comments are important to us. If you have a claim or service experience that you would like to share, please contact Johnson Inc. or RTO/ERO.